How to Validate Domain for Email Deliverability

It is important to validate the domain for your email address to decrease the chances that emails go to junk/spam. This needs to be done for two components of the Law Enforcement Recruitment System. (1) Zoho CRM and (2) Zoho Campaigns.

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in order to do this please complete the following steps in your DNS Settings.

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Step 1: SPF Record

Check for a SPF record. If there is one already add the following to it "include:one.zoho.com include:zcsend.net". The order of any of the include statements is not important.

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If the SPF record does not exist do the following:

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Create a TXT record with hostname "@" and value "v=spf1 include:one.zoho.com include:zcsend.net ~all"

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An example from a GoDaddy DNS manager is below:

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Step 2: DKIM Public Keys

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You will need to create two text records with subdomains and keys as specified in the initial setup email these values are specific to your organization.

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An example from GoDaddy DNS Manager is below:

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That's it! you are done!

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