Missouri State Highway Patrol

Campaign Summary

The Missouri State Highway Patrol (MSHP) partnered with AST to modernize its recruitment process and improve accountability across multiple troop locations statewide. By combining targeted recruitment marketing, a dedicated landing page, and a custom-built CRM system, we streamlined candidate management, enhanced recruiter performance tracking, and improved overall communication.

This integrated approach not only increased candidate engagement but also delivered measurable results—including 55 candidates successfully entering the academy during the first campaign.

7,635

Candidates expressed interest in one or more open positions

Challenge

The Missouri State Highway Patrol (MSHP) needed to modernize and streamline its recruitment process while maintaining high accountability standards across a statewide recruiting team. With multiple troop locations, coordinating candidates, recruiters, and testing sites added significant complexity. MSHP required a solution that standardized expectations, improved visibility into recruiter performance, and ensured strong candidate engagement.

Stratgegic Approach

AST combined recruitment marketing with operational collaboration to deliver a unified recruitment system:

Fully Customized CRM Build

Designed a robust CRM to track candidate timelines, enforce recruiter follow-up standards, and centralize all communication.

Recruitment Marketing Campaign

Launched digital advertising and built a dedicated landing page to drive candidate interest and streamline the application process.

Ongoing Collaboration

Partnered closely with MSHP leadership to refine processes, adjust timelines, and align workflows with evolving recruitment needs.

Digital Ads

RESULTS

Implementing a fully integrated CRM system gave MSHP complete visibility into recruiter performance and candidate movement through the hiring funnel. Leadership could now monitor results in real time with analytics dashboards.

The improved recruitment infrastructure enhanced accountability, streamlined candidate communication, and unlocked data-driven insights that were previously unavailable. The first campaign successfully delivered 55 candidates into the academy—a strong foundation for long-term success.

334% Increase in Application Volume

Vacancy Rate Decreased from 11.9% to 4.1%

We are All-Star Talent

We are All-Star Talent, the go-to firm for public sector recruitment. With decades of combined experience, we craft tailored solutions to address our clients' recruitment challenges. From research to recruitment events, marketing to website creation, we bring innovation and data-driven tactics to drive tangible results.

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